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Connected Care

Personalized, Affordable Healthcare Support.

Primary Care

Overview

Through a membership-based model, we provide personalized healthcare navigation that helps employees and families move through the healthcare system.

Get help finding a doctor, scheduling appointments, and accessing healthcare at Emerson Health.

Care Navigation

Each Connected Care member is paired with a dedicated Patient Navigator, their personal “inside” partner within Emerson Health.

Navigators help employees and individuals:

  • Find a primary care provider who fits their needs
  • Access specialists quickly
  • Coordinate referrals and follow-up care
  • Navigate urgent and complex medical concerns
  • Connect to Emerson Health services and resources

This is concierge care for the rest of us, delivered at a fraction of the cost of traditional concierge programs.

Seamless Access

Connected Care provides seamless access to a full network of services, including:

  • Primary and specialty care
  • Three Emerson Urgent Care locations
  • Virtual urgent care visits
  • Virtual behavioral health through Colony Care
  • Occupational Medicine and Employee Health services
  • Return-to-work and injury management support
  • Clinical affiliation with Mass General Brigham for advanced care access

All services are coordinated within a single Emerson Health medical record.

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