Healthcare is complicated. We help make it simple.
Every Connected Care member gets a dedicated Access Navigator – one trusted person to call when you are not sure where to start, no matter where you are in your care journey.
Learn More About Connected Care Membership
One point of contact across all of your care.
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Find the right care
Your Access Navigator identifies the right provider or specialist for your situation and helps you get in the door. -
Coordinate every next step
Scheduling, referrals, follow-up, and communication across your care team – handled by one Access Navigator who knows your situation. -
Stay supported throughout care
Questions do not stop after the first appointment. Your Access Navigator stays with you through every stage of the process.
Your Access Navigator puts you at the center of care.
From referrals and specialist access to appointments and follow-up support, your Access Navigator helps coordinate every connection through one clear point of contact.
What that support looks like in real situations
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Help finding specialists more quicklyConnected Care can help clarify the right specialty path, identify where to begin, and keep specialist access from feeling harder than it should. -
Easier scheduling through one NavigatorWhen appointments, referrals, and follow-up stop feeling straightforward, one Access Navigator can help organize the path and keep things moving. -
Seamless help throughout the care journeyConnected Care is built to stay helpful beyond the first call, with support that can continue through referrals, follow-up, and whatever comes next.
Start with the version of Connected Care that fits your role.
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Individuals & Families — Your own Access Navigator.
Get personalized help finding providers, scheduling care, and coordinating next steps across Emerson Health. -
Employers — A benefit your team will actually use.
Give employees a simpler path into care with one trusted access point and a real person to call. -
Current Members — Your Access Navigator is ready.
Call or send a secure message when you need help getting to the right next step.
Access to everything, from one place.
The Emerson Health network
One call to your Access Navigator opens a clearer path to primary care, specialty care, referrals, and next steps across Emerson Health.
The value is not just access to services. It is having one person help you connect the dots between them.
Ready for a clearer path into care?
Start with the route that fits you best – membership details, employer information, or current member support.