Know Where to Go for Care
Knowing where to go for care can save you time and help you feel better, faster.

Get the Right Care. Fast.
Know where to go for care at Emerson based on your condition.
For Non-Emergency Care
If your condition is not life-threatening, consider these options:
- Primary Care Provider (PCP): Best for managing ongoing health, routine illnesses, and minor injuries.
- Urgent Care Centers: Ideal for urgent but non-life-threatening concerns when you cannot see your PCP.
- Virtual Urgent Care: Speak with an Emerson Health provider online for diagnosis, treatment, and prescriptions.
When to Go to the Emergency Room
Seek emergency care or call 911 if you have:
- Severe chest or abdominal pain
- Multiple injuries
- Symptoms that may be life-threatening or worsening
Primary Care
Best for ongoing health needs and minor illnesses.
Your PCP can see you in person or virtually, depending on your condition. Primary care treats:
- Cold, flu, and sore throat
- Ear, sinus, or urinary tract infections
- Headaches and muscle pain
- Stomach pain, nausea, diarrhea, or constipation
- Minor scrapes and bruises
- And more
Urgent Care
Emerson Health Urgent Care is best for non-emergency needs when your PCP is unavailable.
Our Urgent Care Centers are staffed by board-certified physicians, nurse practitioners, physician assistants, certified radiology technicians, and other medical professionals specially trained in acute care medicine for urgent needs.
Urgent care treats:
- Minor cuts, wounds, and lacerations
- Sprains, strains, and simple fractures
- Minor burns
- Animal bites or insect stings
- Rashes, poison ivy, or other skin conditions
- And more
Virtual Urgent Care
- Speak with an Emerson Health provider via video chat.
- If an in-person visit is needed, your appointment will be fast-tracked at no extra cost.
Emergency Care
Emergency Care is best for emergency or life-threatening situations.
Go to the ER or call 911 for:
- Serious burns or deep cuts
- Head or eye injuries
- Severe abdominal pain
- Fainting, confusion, or slurred speech
- Broken bones or dislocated joints
- Weakness or numbness on one side

Find a Provider
We look forward to supporting your health care needs.