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Know Where to Go for Care

Knowing where to go for care can save you time and help you feel better, faster.

a doctor examining a patient

Get the Right Care. Fast.

Know where to go for care at Emerson based on your condition.

For Non-Emergency Care

If your condition is not life-threatening, consider these options:

  • Primary Care Provider (PCP): Best for managing ongoing health, routine illnesses, and minor injuries.
  • Urgent Care Centers: Ideal for urgent but non-life-threatening concerns when you cannot see your PCP.
  • Virtual Urgent Care: Speak with an Emerson Health provider online for diagnosis, treatment, and prescriptions.

When to Go to the Emergency Room

Seek emergency care or call 911 if you have:

  • Severe chest or abdominal pain
  • Multiple injuries
  • Symptoms that may be life-threatening or worsening

Primary Care

Best for ongoing health needs and minor illnesses.

Your PCP can see you in person or virtually, depending on your condition. Primary care treats:

  • Cold, flu, and sore throat
  • Ear, sinus, or urinary tract infections
  • Headaches and muscle pain
  • Stomach pain, nausea, diarrhea, or constipation
  • Minor scrapes and bruises
  • And more

Learn more about how to find a Primary Care Provider.

Urgent Care

Emerson Health Urgent Care is best for non-emergency needs when your PCP is unavailable.

Our Urgent Care Centers are staffed by board-certified physicians, nurse practitioners, physician assistants, certified radiology technicians, and other medical professionals specially trained in acute care medicine for urgent needs.

Urgent care treats:

  • Minor cuts, wounds, and lacerations
  • Sprains, strains, and simple fractures
  • Minor burns
  • Animal bites or insect stings
  • Rashes, poison ivy, or other skin conditions
  • And more
Virtual Urgent Care
  • Speak with an Emerson Health provider via video chat.
  • If an in-person visit is needed, your appointment will be fast-tracked at no extra cost.

Emergency Care

Emergency Care is best for emergency or life-threatening situations.

Go to the ER or call 911 for:

  • Serious burns or deep cuts
  • Head or eye injuries
  • Severe abdominal pain
  • Fainting, confusion, or slurred speech
  • Broken bones or dislocated joints
  • Weakness or numbness on one side
a woman shaking hands with a doctor

Find a Provider

We look forward to supporting your health care needs.

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