Insurance and Financial Services
If you have a question about your hospital bill, insurance coverage, or financial assistance, we are here for you.
Here for You
At Emerson Health, we have a team of knowledgeable financial counselors and customer service representatives to answer any questions you may have about your bill, insurance coverage, or financial assistance options.
- If you have questions about a statement or bill you have received, please call our Patient Accounts office at 866-460-8457 between 8:00 AM and 4:00 PM, Monday through Friday.
- For other matters — including insurance coverage, financial assistance, and the cost of care — please call our Financial Services office at 978-287-3432 between 8:00 AM and 5:00 PM, Monday through Friday.
Financial Resources and Information
Pay your bill online.
Pay a bill online through Emerson’s secure online bill payment system, Personapay. If you have questions regarding your b