Administrative Fellowship Team
Preceptor
Craig Nesta, JD, MBA, MS, Vice President, Emerson Practice Associates & Administrative Fellowship Director
In addition to his role as vice president for Emerson’s physician practice, Craig serves as the director of Emerson’s Administrative Fellowship Program and coordinates the national recruitment, placement, and mentoring of fellows annually. Craig has more than twenty-five years of healthcare administration experience and has held faculty positions at the Boston University School of Public Health as well as at Stonehill College. Craig volunteered for ten years at the Commission on Accreditation of Healthcare Management Education in a variety of positions, including chair of the Accreditation Council. Additionally, Craig is a past board member for the Association of University Programs in Health Administration. Craig is a fellow with ACHE, HFMA and MGMA and remains active in these professional organizations.
Current Fellows
Elisabeth Roadcap
Elisabeth Roadcap earned her undergraduate degree in Molecular Genetics from the University of Vermont and graduates from Cornell University with her master’s in health administration degree in May. Elisabeth is passionate about improving care delivery in outpatient settings and enhancing care coordination across primary and specialty care. She looks forward to joining Emerson Practice Associates as an Administrative Fellow and gaining hands-on experience in outpatient practice management, contributing to key administrative initiatives, and developing the leadership skills needed for a career in healthcare administration.
Olivia Novick
Olivia Novick earned her undergraduate degree in Brain and Cognitive Science from the University of Rochester and is completing her MBA in May at the University of Rochestor Simon Business School, concentrating in Health Science Management. She is passionate about practice management and improving patient access through effective operational and financial decision-making, shaped by her experiences across hospital operations, finance, and supply chain. Olivia is looking forward to joining Emerson Practice Associates as an Administrative Fellow, where she is excited to build a strong foundation in outpatient practice management, gain hands-on experience on the front lines, and develop the leadership skills needed for a career in healthcare administration.
Past Fellows
Erika Lizotte
Erika Lizotte (Fellow 2025 – 2026) holds a Master’s in Healthcare Administration from Sacred Heart University.
“The Administrative Fellowship with Emerson Practice Associates was a defining experience that helped shape the foundation of my career in healthcare leadership. It provided an environment where I was encouraged to learn, ask questions, take on meaningful work, and grow alongside exceptional leaders who were invested in my professional development. Throughout the fellowship, I gained experience in physician practice management, operational improvement, strategic initiatives, and cross-functional projects across the organization. The fellowship expanded my perspective, built my confidence, and prepared me to embrace new challenges in healthcare administration.”
Mia Reine
Mia Reine (Fellow 2025 – 2026) holds a Master of Health Administration from Pennsylvania State University (CAHME-accredited).
“The Administrative Fellowship with Emerson Practice Associates provided me with an invaluable opportunity to gain firsthand experience in physician practice management and healthcare operations. I worked alongside leaders across multiple departments to support practice operations and contribute to initiatives focused on leadership development, operational improvement, and organizational growth. Through these experiences, I developed a stronger understanding of healthcare leadership, financial management, and change management while building meaningful relationships with clinicians and administrative leaders throughout the organization. I look forward to applying the skills and knowledge I gained during the fellowship to support efficient operations and high-quality patient care.
Elizabeth Pitchford
Elizabeth Pitchford (Fellow 2024 – 2025) holds a Master of Healthcare Administration from the UNC Gillings School of Global Public Health (CAHME-Accredited)
“The Administrative Fellowship with Emerson Practice Associates allowed me to work alongside outpatient/ambulatory leadership and contribute to real-time solutions that improved clinic operations. I supported initiatives focused on improving scheduling workflows, reducing patient no-show rates, and enhancing communication between patients and care teams. I also participated in leadership meetings and interviews, which strengthened my understanding of decision-making, teamwork, and change management. This experience expanded my perspective on healthcare management and helped me grow into a more thoughtful and capable healthcare leader.”
Daniel Gendimenico
Daniel Gendimenico (Fellow 2024 – 2025) holds a Master of Health Administration from the University of Scranton (CAHME-accredited).
“The Administration Fellowship with Emerson Practice Associates provided me with a unique opportunity to gain invaluable insights across a variety of practice management departments, including cardiology, gastroenterology, primary care, and pulmonary care. Throughout the fellowship, I was able to deepen my understanding of key areas, including revenue cycle management and physician practice operations. This fellowship not only equipped me with the tools to launch my career as an early careerist but also allowed me to forge meaningful connections with visionary leaders and esteemed physicians at Emerson.”
Deidre Skerritt
Deidre Skerritt (Fellow 2023 – 2024) holds a Master of Health Administration degree from Virginia Commonwealth University (CAHME-accredited).
“The Administrative Fellowship with Emerson Practice Associates provided me with an excellent physician practice management/ambulatory operations experience. With the support of my preceptor and my colleagues, I developed a strong foundation that I will continue to build upon throughout my career in health administration. In addition to day-to-day practice operations, I gained extensive experience in staff recruitment, revenue cycle management, and patient relations, and I completed several special projects that involved partnering with external organizations. I am excited to continue at Emerson Practice Associates following my fellowship as a Manager in the Primary Care Practices.”
Ethan Harris
Ethan Harris (Fellow 2023 – 2024) holds a Master of Public Health degree from Yale University.
“The Administrative Fellowship with Emerson Practice Associates provided me with an excellent and rewarding opportunity to develop essential skills in healthcare management. Through various projects, I gained valuable insights into revenue cycle management, physician billing, and specialty office operations. This gave me a holistic understanding of hospital administration that I could not have gained without hands-on experience. The mentorship I received during the fellowship was truly exceptional, as EPA leadership provided valuable guidance, support, and constructive feedback that I will utilize throughout my career. These experiences during my fellowship have equipped me with the skillset and knowledge to succeed as a healthcare leader.”
Brendan Hames
Brendan Hames (Fellow 2022 – 2023) holds a Master of Health Administration degree from Virginia Commonwealth University (CAHME-accredited).
“The administrative fellowship with Emerson Practice Associates is an excellent opportunity to develop a practice management skillset, in a supportive learning environment, that is essential to a career in healthcare leadership. The unique structure of the fellowship enabled me to experience the various facets of ambulatory care, laying the groundwork for success as a manager shortly after completing the fellowship program. I believe that the continued support I have received beyond the fellowship will enable me to grow as an early-career professional. I stayed at Emerson Health following my fellowship in a manager position.”
Jordan Malinoski
Jordan Malinoski (Fellow 2022 – 2023) holds a Master of Health Administration degree from Virginia Commonwealth University (CAHME-accredited).
“The Administrative Fellowship with Emerson Practice Associates provided an invaluable experience that set the foundation for my career as a healthcare leader. As a fellow in practice management, I was pushed beyond my comfort zone (with support structure), which led to incredible professional and personal growth. Hands-on operational experience, as well as exposure to revenue cycle, human resources, and marketing, are just a few areas where I have made meaningful contributions to the growth and success of multiple outpatient practices. These experiences enabled me to establish trust with teams, leaders, and providers across Emerson Practice Associates. They prepared me for my current management role, where I continue to support the growing practices of Emerson.”
Ashley Adams
Ashley Adams (Fellow 2021 – 2022) holds a Master of Health Administration degree from George Washington University (CAHME-accredited).
“My Administrative Fellowship provided me with the opportunity to put everything that I learned during my MHA program into action. Working alongside the vice president and practice managers at EPA was invaluable and taught me skills that I will utilize throughout my career. As a fellow, I had the opportunity to gain hands-on experience in areas I had never worked in before, such as revenue cycle management and primary care office operations. These experiences gave me the skills needed to be a successful healthcare leader.”
Jessica Anto
Jessica Anto (Fellow 2021 – 2022) holds a Master of Health Administration degree from George Washington University (CAHME-accredited).
“The Administrative Fellowship at Emerson Hospital was a terrific opportunity to operationalize my foundational understanding of healthcare. The fellowship provided a firsthand experience across various departments within Emerson Practice Associates, including revenue cycle, physician billing, primary care, and specialty office operations. Learning frontline operations allowed me to identify areas for improvement and better support my staff as I transitioned into a management position. I was able to develop relationships with providers and senior-level management and work with them to improve the operating efficiency of outpatient offices. These experiences as a fellow at Emerson Practice Associates molded me into a stronger leader with a well-rounded understanding of healthcare management.”
Ed Kim
Ed Kim (Fellow 2020 – 2021) holds a Master of Health Administration degree from Virginia Commonwealth University (CAHME-accredited).
“Serving as a fellow at Emerson Practice Associates provided an excellent opportunity to develop essential skills and experiences for practice management. Working alongside seasoned healthcare leaders on a broad array of challenges, I gained confidence as an early-career professional in healthcare. As a fellow, you have the fluidity to explore different facets of a growing health system while providing impactful contributions to the development of EPA. Following the fellowship, I have found ways to continue contributing to the revenue cycle department by helping to improve revenue cycle quality and efficiency at EPA.”
Nick Lawton
Nick Lawton (Fellow 2019 – 2020) holds a Master of Health Administration degree from Virginia Commonwealth University (CAHME-accredited).
“The Administrative Fellowship at Emerson Hospital with Emerson Practice Associates is a fantastic opportunity. The ability to be directly exposed to all levels of management within an employed physician group provides in-depth knowledge and extraordinary experience as healthcare transitions from inpatient to ambulatory settings. I observed and participated in operational and strategic decision-making with EPA leadership, while also gaining firsthand experience and learning about the frontline operations of a physician practice. Further, I honed my project management and leadership skills through a variety of projects crucial to the EPA.”
Mike Tracy
Mike Tracy (Fellow 2019 – 2020) holds a Master of Health Administration degree from Virginia Commonwealth University (CAHME-accredited).
“I am confident that my fellowship experience with Emerson Practice Associates has shaped me into an effective healthcare leader, particularly as an early careerist. While the didactic portion of my Master of Health Administration program provided me with a foundational knowledge of healthcare management, Emerson gave me the platform to translate education to practice. The comprehensive experience afforded me the opportunity for hands-on involvement in various departments, including provider engagement, operations, and revenue cycle management, as well as the responsibility of overseeing two outpatient practices. In a period when the consolidation and acquisition of outpatient practices by healthcare systems is occurring at an unprecedented rate, the opportunity to acquire the skill set to manage such locations of care effectively is invaluable. The fellowship with Emerson Practice Associates delivered that chance and more.”
Conor Carroll
Conor Carroll (Fellow 2018 – 2019) is a graduate of the University of Scranton’s (CAHME-accredited) accelerated Master of Health Administration Program.
“The Administrative Fellowship at Emerson Hospital provided me with the skill set and tools needed to be a successful healthcare professional. The structure of the fellowship allowed me to experience a wide range of projects and work with numerous departments throughout Emerson. Serving as a float manager, generating metrics for staff, and assisting in opening brand new practices are just a few examples of what I spent my time on here at Emerson as a fellow. The senior leadership team was beyond generous with their time, which allowed me to build close relationships across the organization. All of these experiences as a fellow helped me reach my ultimate goal of moving into a full-time manager position at Emerson.”